Support
Need help? Find answers below or reach out directly.
Get in touch
Email me at eusebiu@loggd.life — I typically respond within 24-48 hours.
Already have an account? You can also submit support tickets directly from the app.
Account & Login
Forgot your password?
Use the "Forgot password?" link on the login page. Check your spam folder if you don't see the reset email within a few minutes.
Signed up with Google?
Just tap "Sign in with Google" to log in. No separate password needed.
Still can't get in?
Email me at eusebiu@loggd.life with the email you signed up with and I'll help.
Subscription & Billing
Managing your subscription
Subscribed via the iOS app? Manage it in iPhone Settings > Apple ID > Subscriptions. Subscribed on the website? Go to Settings > Subscription in your loggd account.
Cancelling
App Store subscriptions: cancel in iPhone Settings > Apple ID > Subscriptions. Website subscriptions: Settings > Subscription > Cancel. You keep Pro access until the end of your billing period.
Refunds
Website subscriptions have a 14-day money-back guarantee. For App Store purchases, refunds are handled by Apple at reportaproblem.apple.com.
Bugs & Feedback
Found a bug or have a feature idea? Email me at eusebiu@loggd.life. Include screenshots if you can — it helps a lot. I read every message.
Data & Privacy
Your privacy matters. See the full Privacy Policy and Terms of Service.
Deleting your account
Go to Settings > Account > Delete Account. This permanently removes all your data and cannot be undone.